Terms of Service – Learnico.io

§ 1. General provisions

1. These Terms of Service (the “Terms”) set out the rules and conditions for using the “Learnico.io” application (the “Application”) and services provided by the Service Provider.
2. The Application is designed for managing educational business activity, including student management, scheduling, payments, online courses, and AI-based support features for lesson and content planning.
3. The Application is intended for both business users and consumers.
4. These Terms constitute terms and conditions within the meaning of Polish law on the provision of electronic services.
5. The Service Provider is Piotr Kosoń, conducting business under the name GHackers Piotr Kosoń, permanent place of business: ul. Wizjonerów 2/39, 31-356 Kraków, Poland, NIP (tax ID): 5130109703, REGON: 123111371 (the “Service Provider”).
6. Contact with the Service Provider is possible via:
   • e-mail: hello@learnico.io,
   • postal address: ul. Wizjonerów 2/39, 31-356 Kraków, Poland.
7. The DSA contact point for communication with EU Member State authorities, the European Commission, the European Board for Digital Services, and users is: hello@learnico.io.
8. Before using the Application, the user must read and accept these Terms and the Privacy Policy.

§ 2. Definitions

The following capitalized terms have the meanings below:

• Application – the Learnico.io online platform.
• Price List – document or information describing current plans, prices, billing periods, and service conditions.
• Consumer – a natural person acting outside their trade, business, craft, or profession.
• Account – an individual panel created in the Application’s IT system enabling use of its functionalities.
• Non-conformity – non-conformity of the Service with the Agreement within the meaning of applicable consumer law.
• Trial Period – a 14-day period during which the user may use the Service free of charge.
• Subscription Period – period for which the Service is provided under the selected plan.
• Subscription Fee – fee paid in advance for a selected paid plan.
• Privacy Policy – document describing how personal data is processed by the Service Provider.
• User Content – all data, files, information, and materials saved by the user in the Account, including personal data.
• Agreement – digital service agreement concluded between the Service Provider and the user.
• Service – digital service enabling access to Application functionalities.
• User – customer (business user or consumer) using the Application.

§ 3. Technical requirements, rules of use, and security

1. Proper use of the Application requires all of the following:
   • Internet connection,
   • up-to-date web browser,
   • active e-mail account.
2. It is prohibited to upload unlawful content or use viruses, bots, worms, scripts, or other tools that may interfere with the Application.
3. The Service Provider applies technical and organizational safeguards to protect data and service security, including SSL/TLS encryption, access control, and monitoring mechanisms.
4. Despite safeguards, use of the Internet may involve risks of unauthorized third-party interference; users are advised to use up-to-date security software.
5. Use of the Application is free during the Trial Period and paid after selecting a paid plan.
6. The user must provide accurate and truthful data.

§ 4. Agreement for the provision of the Service

1. Under the Agreement, the Service Provider grants access to Application functionalities according to the selected plan.
2. To conclude the Agreement for the Trial Period, the user must:
   • access the Application website,
   • complete the registration form,
   • accept the Terms and Privacy Policy,
   • confirm registration via activation link sent by e-mail.
3. Clicking the activation link means the Agreement is concluded and the Trial Period begins.
4. After the Trial Period, the user may select a paid monthly or yearly plan to continue using the Application.
5. Paid plans are charged in advance for the selected Subscription Period.
6. If the user enables automatic renewal, the subscription renews automatically for the next period according to the selected plan.
7. In case of non-payment, access to paid features may be restricted until payment is completed.
8. The user may terminate the Agreement by deleting the Account or by sending a deletion request to hello@learnico.io.
9. The Service Provider may terminate the Agreement with 7 days’ notice in case of material breach of these Terms.
10. After termination, data is retained for up to 90 days to allow export, and then deleted, subject to legal obligations.
11. The user may request data export; export is delivered within up to 30 days from request receipt.

§ 5. Fees and settlements

1. Service prices are shown in the Price List and are net amounts unless explicitly stated otherwise.
2. VAT is added where required by applicable law.
3. Payments are processed via external payment providers, including Stripe.
4. The payment date is the date of successful settlement of funds.
5. Failure to pay may result in restricted access to paid Application features.

§ 6. Price List

1. The current Price List is available at: https://learnico.io/pricing and for the Polish version also at: https://www.learnico.io/pl/cennik.
2. The Price List may include free service scope, including the Trial Period.
3. The Service Provider may change the Price List at any time.
4. Price List changes do not affect Agreements concluded before the change effective date, unless agreed otherwise.

§ 7. Complaints – Consumers and quasi-consumers

1. This section applies only to Consumers and users with consumer rights under applicable law.
2. Complaints regarding Non-conformity may be submitted by e-mail to: hello@learnico.io.
3. A complaint should include user details, e-mail address, description of Non-conformity, and requested remedy.
4. The Service Provider responds within 14 days from complaint receipt.
5. In cases provided by law, the user may submit a withdrawal statement.

§ 8. Complaints – Business users

1. This section applies only to business users who are not Consumers and do not have consumer rights.
2. Complaints may be submitted in writing or by e-mail to hello@learnico.io no later than 30 days after discovering the issue.
3. The Service Provider responds within up to 21 days, and within up to 30 days in particularly complex matters.

§ 9. Right of withdrawal

1. Consumers have the right to withdraw from the Agreement within 14 days from conclusion, subject to statutory exceptions.
2. Withdrawal statements may be sent to: hello@learnico.io.
3. In case of effective withdrawal, the Service Provider deletes the Account and settles the Agreement in accordance with applicable law.

§ 10. User content and opinions

1. Users may publish and store User Content and submit opinions about the Application.
2. It is prohibited to publish unlawful content, content infringing third-party rights, abusive, discriminatory, misleading content, or content promoting illegal activity.
3. Reports of content violating these Terms may be sent to: hello@learnico.io.
4. A report should include justification, reporter contact details, and indication of the reported content.
5. The Service Provider may temporarily limit visibility of content during verification.
6. The Service Provider communicates its decision with reasons and appeal information.
7. Appeals may be submitted by e-mail to: hello@learnico.io.

§ 11. Artificial intelligence (AI)

1. The Application includes AI features supporting creation and planning of educational content.
2. AI features are available only in paid plans.
3. AI outputs may include errors or inaccuracies and require human verification before use.
4. AI outputs do not constitute legal, medical, or financial advice.
5. Data entered into AI features may be sent to external AI model providers.
6. Data sent to AI features is not used for model training by the Service Provider.
7. The user is responsible for lawful use of AI outputs and for respecting third-party rights.

§ 12. Liability and service level

1. The Service Provider performs the Services with due professional care.
2. To the extent permitted by law, the Service Provider is not liable for lost profits of business users.
3. The Service Provider is not liable for disruptions caused by:
   • force majeure,
   • failures of external suppliers,
   • user action or omission,
   • necessary maintenance works.
4. The Service Provider will make reasonable efforts to minimize disruption caused by planned maintenance.

§ 13. Intellectual property

1. All rights to the Application, including source code, graphics, trademarks, names, and databases, belong to the Service Provider or authorized third parties.
2. Use of these elements without prior consent is prohibited unless permitted by law.

§ 14. Out-of-court dispute resolution

1. This section applies to Consumers and users with consumer rights.
2. Users may use out-of-court complaint and redress procedures before competent consumer authorities.

§ 15. Personal data

1. Personal data processing rules are set out in the Privacy Policy available at: https://www.learnico.io/en/privacy-policy.

§ 16. Service changes

1. The Service Provider may change the Service in order to:
   • adapt to technical requirements,
   • develop functionalities,
   • comply with legal obligations.
2. Service changes may not impose additional unagreed costs on Consumers.
3. The Service Provider will inform users in advance about material changes negatively affecting service access.

§ 17. Changes to the Terms

1. The Service Provider may amend these Terms for legal, technological, organizational, or offer-related reasons.
2. Users will be informed by publishing the updated version in the Application and, where possible, by e-mail.
3. Agreements concluded before the amendment remain governed by the version in force at the conclusion date, unless mandatory law provides otherwise.

§ 18. Final provisions

1. These Terms are effective as of 04.03.2026.
2. These Terms are governed by Polish law.
3. Disputes shall be settled by the court competent for the Service Provider’s seat, subject to mandatory consumer protection rules.
4. The court indicated for the Service Provider’s seat is the Court of Appeal in Kraków.
5. In matters not regulated by these Terms, generally applicable provisions of law apply.